Healthier Together

Winter 2017 issue
A new look

A new look


Medical center makeover provides easier access and better patient experience

Sweeping design changes are making it easier to navigate Novant Health UVA Health System Prince William Medical Center. These updates modernize the campus and enhance our ability to deliver on the remarkable patient experience. The medical center has been serving the community for more than 50 years and, over time, advances in the campus have allowed us to grow with the community.

A multiyear master facility redesign started more than two years ago, and, in 2017, the community will see the final phase, a new look to the outside of the facility. The team has been hard at work behind the scenes, from overhauling the facility’s energy infrastructure and mechanical room to opening a new intermediate critical care unit and clinical decision unit.

The exterior changes create public and private corridors for guests and patients, providing more privacy. Guests and visitors no longer use the same hallway as patients. Patients will also appreciate that all rooms are now private.

The project also included new information technology infrastructure that improved the wireless network and facilitated the implementation of our new electronic health record. “We want our patients to stay connected to their care and our innovative electronic health record system. Our MyChart patient portal will give them enhanced access to their medical information,” said Bebe Holt, the medical center’s president and chief operating officer.

The bottom line, said Melissa Robson, RN, CEO of Novant Health UVA Health System, “it’s not just what you see on the outside of the facility, but what’s happening on the inside that’s transforming the patient experience.”

“It’s important that we update our facility to provide this new infrastructure for our patients,” said Holt. “We really want them to have the best.”

Alternate entrances during construction

The main entrance to Prince William Medical Center will be closed for about 12 months during construction. Patients and visitors can use two alternative entrances — one through the birthing center for inpatient units and medical records. The other is through the terrace level of medical office building 1 for outpatient services. Look for signage that will point you in the right direction.