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Novant Health UVA Health System Team Member Newsletter

Extending care through generations

In labor and delivery at Novant Health UVA Health System Prince William Medical Center, 13 pregnant women and family members look toward Teresa Baltuano-post, RN, filled with excitement and perhaps some anxiety as they prepare to deliver and meet their new bundles of joy.

Teresa has learned to anticipate the many feelings her patients experience. She has taken care of infants and their mothers at Prince William Medical Center for more than 18 years. “Mothers and babies are my passion,” says Teresa.

After relocating to our community from Peru, Teresa earned maternal newborn nurse certification. Her caregiving experiences revealed an opportunity to help non-English speaking community members and patients better understand the healthcare system. Teresa saw a particular need to educate Spanish-speaking mothers on how to get the care they need. “Many mothers don’t know that they have options and can choose their care. A lot of women do not even know where to go for their prenatal care,” says Teresa. “It’s all about teaching and making them aware.”

Four years ago, Teresa began hosting quarterly baby showers for pregnant Spanish-speaking women at Prince William Medical Center. Each baby shower starts with introductions and is followed by fun activities where donated gifts are raffled off to the expectant women. The room is filled with laughter as participants makes guesses as to who will deliver first. After everyone dines on pastries and sandwiches donated by Teresa’s daughter, Teresa hosts an information session where she educates the families on topics such as Medicaid, where to receive care, how to prepare for delivery, and where to go when they are in labor. She also provides helpful demonstrations and safety tips on infant care. The celebrations conclude with a tour of Prince William Medical Center.

“I am not paid to do these baby showers and everything is donated by my daughter, my wonderful team members and me,” says Teresa. “I am grateful to my team members for contributing and to my supervisors for letting me host the baby showers at the hospital.”

Teresa is an inspiring example of how our team members improve the health of our communities, one person at a time. Her passion and remarkable dedication to creating a remarkable patient experience extends beyond hospital walls and through multiple generations.

“I have done this so long that now I take care of the children of the children!” Teresa exclaimed.

Posted on Monday, February 27, 2017