Nondiscrimination

Notice of Nondiscrimination

Novant Health UVA Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Novant Health UVA Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Novant Health UVA Health System:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, please contact Novant Health interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.

If you believe that Novant Health UVA Health System has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Patient services department
Attn: Section 1557 coordinator
200 Hawthorne Lane
Charlotte, NC 28204

Telephone: 1-888-648-7999 (toll-free)
TDD/TTY: 1-800-735-8262
NovantHealth.org/home/contact-us.aspx

You may file a grievance by mail, in person at the Novant Health UVA Health System facility where care was provided, or by submitting the form at the link above. If you need help filing a grievance, call toll-free, 1-888-648-7999 or TDD/TTY 1-800-735-8262.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html

ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.

Español (Spanish)

ATENCIÓN:  Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 3. TDD/TTY: 1-800-735-8262.

繁體中文 (Chinese)

注意:  您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 3TDD/TTY1-800-735-8262

Tiếng Việt (Vietnamese)

CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 3. TDD/TTY: 1-800-735-8262.

한국어 (Korean)

주의무료 언어 지원 서비스를 이용하실 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 3 선택하십시오. TDD/TTY: 1-800-735-8262.

Français (French)

IMPORTANT :  Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 3. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.

العربية  (Arabic)

ملاحظة:  خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.

Русский (Russian)

ВНИМАНИЕ:  Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 3. Текстовый телефон/телетайп: 1-800-735-8262.

Tagalog (Tagalog – Filipino)

ATENSYON:  May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 3. TDD/TTY: 1-800-735-8262.

فارسی (Farsi)

 توجهخدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262

አማርኛ (Amharic)

ማሳሰቢያ፦  የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። 1-855-526-4411 ላይ ይደውሉ። አማራጭ 3 ይምረጡ። TDD/TTY 1-800-735-8262.

Deutsch (German)

HINWEIS:  Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 3 aus. TDD/TTY: 1 800 735 8262.

اُردُو  (Urdu)

برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہیں۔ 1-855-526-4411 پر فون کریں۔ اختیار 3 چنیں۔ TDD/TTY: 1-800-735-8262۔

हिंदी (Hindi)

ध्यान देंआपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 3 चुनें। TDD/TTY: 1-800-735-8262.

ગુજરાતી (Gujarati)

સાવધાનતમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 3 પસંદ કરો. TDD/TTY: 1-800-735-8262.

বাংলা (Bengali)

মনোযোগ দিনআপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে 1-855-526-4411 নম্বরে ফোন করুন বিকল্প 3 নির্বাচন করুন TDD/TTY: 1-800-735-8262