FAQs

Answers to your most frequently asked questions

Q: What happens if I do not qualify for a marketplace plan?

A: Visit healthcare.gov or visit individual health plan sites such as Anthem or Carefirst.


Q: What happens if I do not get a health plan in 2018?

A: Most U.S. citizens must have health coverage or they may be required to pay a penalty. Having health insurance is also important because it helps pay for care while protecting you financially in the event of an expensive health condition. Research also shows that people with health insurance are more likely to have a regular doctor and receive care when they need it.


Q: What dates do I need to keep in mind if I plan to sign up for a 2018 health plan?

A: Keep the following dates in mind:

  • Nov. 1, 2017- Open enrollment begins.
  • Dec. 15, 2017 - Open enrollment ends. If you miss this date, you cannot sign up for a plan unless you qualify for special enrollment.
  • Jan. 1, 2018 - Plans sold during open enrollment start Jan. 1, 2018

Q: Who can get coverage through the marketplace?

A: U.S. citizens who do not have insurance, who buy their own health plans and who cannot get Medicaid or Medicare can buy a plan through the marketplace. Those who buy plans through the marketplace may qualify for savings, which will vary by the amount of money their family makes.


Q: How do I sign up for or renew a marketplace plan?

A: You may apply during the open enrollment period by:

  • Visiting HealthCare.gov
  • Calling 1-800-318-2596, 24 hours a day, 7 days a week to get help from a trained agent in your area.


Q: Can I visit the Novant Health UVA doctors and facilities that I want?

A: Before you buy, ask or check online to see which doctors and hospitals are included in the plan. If you already have a regular doctor, check to see if that doctor is part of the plan. This is important if you want to keep your out-of-pocket costs down.


Q: Where can I get more information about the marketplace and Novant Health UVA Health System plan participation?

A: Call a Novant Health-trained financial counselor: 703-369-8020.


Things to consider before you choose a health insurance plan:


Gather everything you need before you begin. To help you get started we have included a helpful checklist.


Speak with a trained agent in your area.


Consider your family healthcare needs.


Analyze your out-of-pocket expenses.


Consider your doctors are included in the plan.


Determine if your preferred locations are included in the plan.