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Virtual care

Connect with your doctor without leaving home

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Virtual Visits with UVA Health

When you can't make it in person, you can still get care. Virtual visits give you a safe, quick, and easy way to have a doctor's appointment. You can meet with your healthcare provider via:

  • Video (online, on your phone, tablet, or computer)
  • Phone calls

Get Started: Book Your Virtual Appointment

You'll need to ask your provider if you can schedule a virtual appointment. Some medical issues require in-person appointments. Virtual visits work best for:

  • Routine well checks
  • Check-ins about prescriptions
  • Mental health issues

Ask your provider if you can schedule a virtual visit by:

  • Calling your primary care clinic 
  • Sending a message via MyChart

Virtual Urgent Care: See a Doctor Today Online

Need a doctor's advice sooner rather than later? UVA Health has doctors ready to see you online. These virtual urgent care visits don't require an appointment.

What does 'urgent care' mean? 

Seek urgent care when:

  • You're sick or injured
  • You can't get into a same-day appointment with your current doctor
  • Your issue needs attention but isn't an emergency

Urgent care helps when you have:

  • Allergies, runny nose, sore throat, ear pain, sinus pain
  • Rashes, small cuts, abrasions, insect bites
  • Fever, cough, body aches
  • Upset stomach, diarrhea, nausea
  • Urinary complaints (urgency, burning when you urinate)
  • Bone, joint pain unrelated to a major injury

Virtual urgent care provides:

  • Video visits via phone or computer
  • Expert care from UVA doctors
  • Access through MyChart

What to Expect

To connect with a provider by video, you'll need to:

Need Help?

Call our helpdesk: 434.243.2500 

Emergency? Call 911 

If you're having symptoms of a life-threatening condition, don't wait. Call 911 or go to your nearest ER. This includes symptoms of a heart attack or stroke, suicidal thoughts, severe injury, or inability to breathe.